Master Licence No: 407237392
RTO ID: 90719

INTERCEPT GROUP PTY LTD SCORES 99.26%

9th April 2013

**MEDIA RELEASE**

**INTERCEPT GROUP PTY LTD SCORES 99.26%**  
**WINNING NSW STATE WINNER, FOR CUSTOMER SATISFACTION**  
**AUSTRALIA’S SECURITY INDUSTRY – SPECIALISED SERVICES – TRAINING**  

The judging process for the 2013 Australian Achiever Awards for Australia’s Security Industry was completed on 9th April.

**Intercept Group Pty Ltd** was awarded National Winner and NSW State Winner for the Security Industry – Specialised Services – Training category.

Now into its sixteenth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses’ own customers – an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely:
Time Related Service, Addressing Client Needs, Care and Attention, Value Attitude, Communication and Overall Perception. The criteria are rate individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all business who have achieved over the last five years can be viewed at www.achiever.com.au

Some of the comments Australian Achiever received from Intercept Group Pty Ltd are:

**I always find that Intercept Group are very innovative in their approach because they are always looking for new ways of training and improving their current training methods. I think they are a great business to work with and are an excellent addition to my management strategies –hence the 15 years of using their services. Their staff are just great and contribute to this very well run and professional concern.**  

**We have put a lot of staff through their training programmes and the staff at Intercept Group make everything very smooth and easy for us. We think they are great trainers – very professional and easy to communicate with.**

**These guys are excellent at training because they are more than knowledgeable in all the different training areas they cover. We have relied on their knowledge for quite a few years now and are always happy with the results.**

Testimonials

  • I was able to be a student on a special Rise Program in March of 2017 undertaking a partial course in Certificate III in Individual Support. Whislt completing that training I found that Kerry was an exceptional book of knowledge and her teaching e...

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  • Just wanted to leave a review on behalf of all us here @ Mission Providence.

    The ...

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  • I am a 45 year old woman, wanting to re-enter the workforce. I undertook the Intercept Security Course and found it very interesting and informative, plus not to mention the people skills I have gained. It was a friendly atmosphere to learn in and...

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  • I had a great time doing my RSA & RCG courses with Intercept at Tuggerah. The trainer was really fun and had tons of experience to share with us. The girls in the office were really helpful and made you feel like part of the family.

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  • As a Security Guard, this student performs mobile patrol duties at night and recently found himself confronted by more than one intruder on the employers premises and under attack.

    The Guard used the techniques practiced in the course and ...

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Tuggerah:
1/86 Pacific Highway
TUGGERAH NSW 2259

Newcastle:
Level 1, 239 Denison Street
BROADMEADOW NSW 2292

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